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Generative AI is reshaping the economics of IT services, and HCLTech moved early to rethink how the company creates value. CEO C. Vijayakumar saw that growth would increasingly depend on productivity and AI-enabled capabilities rather than expanding headcount at the same pace. The response has been an enterprisewide transformation focused on changing mindsets, investing heavily in AI platforms, and preparing employees for new ways of working. At the same time, the company is helping clients accelerate adoption with scalable solutions tailored to specific industries. Read the article for more about how HCLTech is navigating the shift to an AI-first operating model. hbr.org/2026/09/the-ceo-of-hcltech-on-pivo...